- We guarantee that our jewelry is authentic and genuine.
- We guarantee a 14-day trial period if you are not satisfied with our products. Please refer to the Return Policy page for more information.
Fine Jewelry Limited 90-day Warranty
All jewelry purchased from us is covered by warranty for 90-days against manufacturing defects (based upon our inspection). All jewelry is genuine and authentic. It is made from platinum, 14k or 10k gold and sterling silver. All weights, and sizes and other item specifications listed on the website are approximate unless otherwise noted. In case of a manufacturing defect, we will exchange the item for a new one within 90 days of the purchase. 3 rd party repair or any modification of the item voids the warranty. Examples of manufacturing defects would be the following: a broken lobster clamp, or a chain with an open link. Obvious damage to the chain such as pulling and ripping is not a manufacturing defect and will not be covered. WE DISCLAIM ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
To obtain Warranty Service, you must obtain a Return Merchandise Authorization (RMA) number and follow the return instructions.